Question 1

Is the e-Stamp legally valid?

Accepted Answer

Yes. Every agreement is stamped through the official government e-Stamping portal, giving it the exact same legal standing as a stamp paper bought from a vendor. From July 2025, digital stamping is mandatory in Karnataka, with a ₹5,000 penalty for non-compliance — so you're not just getting convenience, you're staying compliant with the law.

Question 2

Is a digital/online rental agreement valid in court?

Accepted Answer

Yes. Your agreement is e-signed using an OTP-based, Aadhaar-linked signature that complies with the IT Act, 2000 (India's e-Sign Act). This creates a non-repudiable digital signature — meaning neither party can later claim they didn't sign it. Courts and tribunals across India accept e-signed agreements as valid legal evidence.

Question 3

Is this agreement drafted by an actual lawyer, or just a template?

Accepted Answer

It's lawyer-drafted, not a generic template. Every clause — policies, maintenance limits, and society rules — has been reviewed by legal experts and is built to hold up in a real dispute, not just look official.

Question 4

How do property inspections happen?

Accepted Answer

At move-in, you (or the tenant) upload timestamped photos of the property's condition directly in the app — this becomes your baseline record. During the tenancy, you can schedule regular check-ins where the tenant uploads fresh photos for you to review. If you're on our Shield plan, a certified OwnerWise inspector physically visits the property twice a year and logs a professional condition report for you — ideal if you live far away or own multiple properties.

Question 5

What if I live outside the city or country and can't inspect the property myself?

Accepted Answer

This is exactly why we built remote inspections. NRI and out-of-city owners can request a certified inspector visit (available on the Shield plan), and receive a full photo report and condition summary without ever having to travel.

Question 6

How are warning notices sent to a tenant?

Accepted Answer

When you log an issue (late rent, noise complaint, rule violation), you can generate a formal warning notice with one click. It's automatically timestamped and sent to the tenant via WhatsApp and email, with a copy saved permanently in your document vault as evidence.

Question 7

What happens if my tenant doesn't respond to a warning notice?

Accepted Answer

OwnerWise tracks repeat violations with a 3-strike system. If the issue continues, you can escalate to a formal pre-legal notice, and if it goes further, generate a complete, court-ready evidence pack — with all your notices, records, and violation history organized for a lawyer or tribunal.

Question 8

Do you provide legal support if a dispute goes to court?

Accepted Answer

Yes. On our Protect and Shield plans, you get access to legal consultation and pre-legal notice drafting from empanelled advocates who understand rental law in your city — so you're never navigating a dispute alone.

Question 9

Can I get a physical copy of my rental agreement if required?

Accepted Answer

Yes. While your agreement is stored securely in your digital vault, you can download and print it anytime. If you need a certified physical copy for a bank, visa application, or official use, we can arrange that for you as well.

Question 10

Where are my documents stored, and are they safe?

Accepted Answer

All your documents — agreements, receipts, inspection reports — are stored in an encrypted digital vault (bank-grade AES-256 encryption). You can access them anytime from your phone or computer, and they never expire or get lost, unlike a paper copy in a drawer.

Question 11

What if I lose access to my account? Will I lose my documents?

Accepted Answer

No. Your documents are permanently saved to your account and linked to your registered mobile number and email. Even if you lose your phone or forget your password, our support team can help you recover full access.

Question 12

How much does it cost to get started?

Accepted Answer

You only pay for what you'd normally pay a stamp-paper vendor — a one-time fee that covers your lawyer-drafted agreement, government e-stamp duty, and Aadhaar verification. This also unlocks a full year of the OwnerWise app at no extra cost, so you're not paying for 'software' — you're paying for your agreement, and getting the protection app free.

Question 13

Do I need to download the app to create an agreement?

Accepted Answer

No. You can start entirely on WhatsApp — no app download needed. Just share your property and tenant details in a simple chat, and your agreement is ready in minutes. You can download the app later if you want to use rent tracking, inspections, and notices.

Question 14

What happens after my free year ends?

Accepted Answer

Your existing documents and records are always safe and viewable. To keep using active features — like new rent receipts, reminders, and legal notices — you simply choose a plan that fits you, or start a new tenancy agreement, which resets your free year automatically.

Question 15

How do you verify a tenant's background?

Accepted Answer

Every tenant completes Aadhaar-based identity verification through a secure OTP process. You can also view their employment proof, income details, and past rental history through their Rental CV — giving you real data instead of relying on a broker's word.

Question 16

Can I manage multiple properties on one account?

Accepted Answer

Yes. You can add and manage multiple properties from a single dashboard, with separate agreements, tenants, and records for each one.

Question 17

What payment methods do you accept?

Accepted Answer

We accept UPI, debit/credit cards, and net banking for all payments, including your agreement fee and any plan subscriptions.

Question 18

How do I contact support if I have an issue?

Accepted Answer

You can reach our support team directly through WhatsApp or in-app chat. Shield plan members get priority support with a 24-hour response guarantee.

Set your own property rules

Finally, an App That Rewards Good Tenants.

Questions owners ask us.

Legal Validity

Inspections

Notices & Disputes

Documents & Access

Pricing & Getting Started

Tenant Verification

General

Start with one property.

Step 1: Download the app

Step 2: Set your house rules

Step 3: Invite your tenant

Create, e-stamp and sign your rental agreement online.